Let the frustration begin...
So approximately one month ago I was given the news that the FDA chose me for the titanium jaw implants. I went to the OMS and he decided I needed an updated CT scan and dental impressions. They wanted this done within two weeks so we could set up a surgery date.
Fast forward close to five weeks later and NOTHING! After calling once a week for three weeks and being told that the head nurse would call me back (and she never did), I finally reached the insurance claim person. Not only did they not even put in the initial claim (which is always denied), but they didn't even know I was waiting. What? You have got to be kidding me!
She put the claim in, it was denied, and now I am waiting for the peer review to take place. I am calling the office every day. What does this mean for my surgery date? I don't know. I'm just frustrated and tired and angry about the situation.
So really I have no update...which, in itself, is frustrating.
